IT Support Services and IT Strategy
Since 2007 Bluegrass has been a trusted provider of IT support services to SMEs across the UK. We work in partnership with our clients to proactively support their IT infrastructure and help them realise their business aims and objectives.
We safeguard and proactively support IT infrastructure 24/7, 365 days a year to keep businesses running.
As your IT partner we will help you get the most from your technology to improve your business operations, increase your productivity and reduce your costs.
From fully managed IT support services to strategic advice; cyber security; business continuity; and cloud services, we can deliver the complete IT solution for your business.
We’re committed to providing our clients with the highest quality of support possible. We help to achieve this by being the only IT support services company in the South West to be accredited with international standards, ISO 20000 (IT Service Management), ISO 9001 (Quality Management) and Cyber Essentials accredited.
Whether you’re looking for service quality improvements, technical improvements, cyber security solutions, financial savings or a partner who cares about your business, we’re confident that our IT support services will exceed your expectations in every area.
Get in touch! Tell us what your biggest IT challenges are and we’ll show you how we can help.
Contact Us Today
or call us on 01392 207194
Our goal is to be the partner of choice for IT support services and IT managed services to businesses throughout the UK.
Our IT Support Services
Here are some of the many IT support services we can implement to help make your life easier and give you time to focus on your business.
Hover over the blue dot to see what we can do for you.
Help Desk
Provide your staff with access to technical help and expertise whenever they require it.
Infrastructure Design
We provide expertise for proper planning and engineering allowing your company to maintain support and future needs.
On demand Support
Access to our experienced engineers on a pay as you go support arrangement.
Strategic Consulting
Utilise the knowledge and expertise of our professional consultants to develop strategic technology solutions for your business.
Fully Managed Support
Support for businesses who want all aspects of their IT protectively managed and monitored by experts.
Cyber Security
We understand that information and data is your most important asset. We help you to keep your data secure and meet security compliance obligations.
24/7 Monitoring
By deploying our proactive monitoring system, we ensure that all network problems are detected and resolved, often before you're even aware an issue exists. We keep your business running while minimising disruptive and unproductive downtime.
Voice Networking (VoIP)
Implement state of the art VoIP solutions allowing you to attain significant monthly cost savings, which you can then invest in growth opportunities and revenue generating activities.
Video Conferencing
We help foster innovation while dramatically reducing travel expenses by implementing a video conferencing solution.
Email Continuity
We know how critical communication is in keeping your business running. We implement reliable email solutions that ensure you always have access to your emails.
Video Security
We work diligently to protect your business assets using effective surveillance systems allowing us or you to monitor your entire office 24/7.
IT Manager Support
Providing your IT Department with access to expert flexible resource to supplement your own resource. You get the benefit of being able to cover for holidays, sickness etc.
Hardware
We can develop a technology plan that ensures your hardware is refreshed at the right times and also meet all of your one off requirements for hardware.
Storage, backup & disaster recovery
Your data is too important to put at risk and natural disasters can occur any time. Our solutions provide reliable storage, while simplifying the recovery and retrieval of your data.
Vendor Management
We provide one support phone number for all of your vendor relationships. By allowing us to manage your IT vendor relationships we ensure your technical issues are resolved quickly and accurately.
Cloud IT
With our Cloud solution we help enable your business to expand your capabilities without the need to purchase expensive hardware. Our solution helps you to move quickly to changing needs.
